garanzie

Terms of sale

BENAHT is an e-commerce site for the online sale of signs for road signs, shipbuilding signs, electronic signs, luminous displays, lampposts with photovoltaics, work and protective clothing.
“La BENAHT” sells online in Italy and abroad to private individuals (without VAT) and companies (with VAT number). Individuals and Companies are hereinafter referred to as "Customers".
 

SALE TO COMPANIES WITH VAT NUMBER

The sale of goods between "BENAHT”  and another company based in the EU territory, with the sending and arrival of the same in another EU country, is defined respectively sale and purchase intra-community, this exchange will be accompanied by a billing by the company ”BENAHT”  without Taxes on Value Added, the tax "VAT" will be applied in the country of the buyer.

For the realization of intra-Community supplies (trade between two companies) the following requirements must be met:

* The buyer must be registered for VAT purposes in the respective country;

* The goods being sold must be delivered to another EU Member State.

SALE TO PRIVATE PERSONS

Taxation for the sale of goods between “BENAHT” and a private European citizen established in an EU country different from that of the company “I BENAHT”  "Italy" provides for the application of VAT tax "On the Added Value. The current Conditions of sale are applicable in all the countries entered on the site.

1. THE ONLINE CATALOG

Each product in the online catalog is presented by a color image. The image is indicative, as the colors and the materials may undergo slight variations in the monitor display. Each product is accompanied by a technical data sheet ("Product Detail") which illustrates its characteristics, dimensions, materials and any other useful information. Prices, technical specifications, aesthetic characteristics can be changed at any time. Where possible, changes will be reported on the website www.benaht.it. It is recommended to check prices and data sheets.

2. SHIPPING TIMES AND EXPENSES:

All prices in this shop are net of VAT. When you receive the article, ALWAYS WRITE ON THE RECEIPT OF THE CARRIER "WITH RESERVE OF CONTROL" even if there is not the space to do it, deleted from the waybill the inscription "without reserve" and add it where you are signing, it often happens that you realize how the package was treated only after it is too late. In case of receipt of the item purchased broken, you must request a copy to the carrier and show it REQUIRED to obtain the return of the object, which will take place only after checking with the carrier of the same waybill. The products are generally all available and ready for delivery. In case of non-availability, you will be notified by e-mail of the processing and delivery times. All orders will be processed from the headquarters of the company “BENAHT”. For each order is added the cost of transport that varies according to weight and volume. This amount is already highlighted in the cart before the order and then included in the Total to be paid. For items ordered and not available, will be processed later without any shipping costs. Shipping times vary from 2 to 22 days depending on the quantity ordered; from production to be carried out and which are not binding for “I BENAHT”  which assumes no responsibility. However, after making the order you will be notified.

3. INSURANCE:

It is possible to insure shipments. Insurance is an additional service. The cost of the service is calculated on the value of the chosen goods and will be indicated when ordering. Benaht Italy is not responsible for damage and loss of uninsured parcels.
 

4. PURCHASE METHODS

Shipments can be insured. Insurance is an additional service. The cost of the service is calculated on the value of the selected goods and will be indicated when ordering. “BENAHT”  is not responsible for damage and loss of uninsured parcels.

The methods described below can be updated or changed at any time by “BENAHT” . The changes will be reported on the home page of the site www.benaht.it.

4.1. FILL IN THE ORDER AND FILL THE CART

Select the "cart" and follow the simple purchase procedure, selecting products and quantities.

4.2. CALCULATE THE TOTAL AMOUNT

Sales prices are expressed in EURO and do not include VAT, unless otherwise indicated. Prices may change at any time. Before concluding the order and making the payment, it is advisable to check the congruence of the prices in the product list of the cart. Only by activating the payment procedure is the certainty of the price fixed in the cart. “BENAHT” verifies, however, prices and products ordered and has the right to block an order by communicating any problems detected to the customer.

4.3. COMMUNICATE YOUR DATA

If you are a registered customer, you will be asked for a username and password. If you are not already registered, you will need to fill in a form with the personal or company data required for registration.

Details: By completing and sending the order, the Customer authorizes “BENAHT”  to communicate non-sensitive personal data (residence / company headquarters, telephone number) to the Courier responsible for delivery. It also authorizes “BENAHT” to use the personal data for every communication related to the order fulfillment.

4.4. PERFECT THE PURCHASE

The purchase is perfected with the confirmation of the order and the payment of the total amount. To conclude the purchase procedure it is necessary to have read and accepted these Conditions of sale.

5.1. WITHDRAWAL

“BENAHT”  has the right to unilaterally refuse an order, informing the customer and returning the sum paid in case of payment.

5.2. DAMAGE, LOSS OR DELAYS ATTRIBUTABLE TO THE COURIER

In these cases, the Customer will have direct and exclusive action against the Courier. “BENAHT”  is exempt from all responsibility when delivering the goods to the Courier.

5.3. CONFERRAL OF DATA NOT RESPONDING TO TRUE

It is forbidden for the Customer to enter false data in the registration form. Personal data or company name, postal addresses, e-mails and telephone numbers must be true; they can not belong to Thirds. The Customer undertakes to provide, on any request of the company “BENAHT” , copy of documents proving the veracity of the data provided.

5.4. FRAUDOLENT USE OF MEANS OF PAYMENT

“BENAHT”  is not responsible for any fraudulent and illegal use that may be made by third parties, credit cards or other means of payment at the time of purchase of the products, being at no time directly involved in the procedure .

5.5. RIGHT OF WITHDRAWAL (valid for private customers)

The Customer, who for whatever reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 8 days from the date of receipt of the goods. The recession must be communicated via email and followed by a registered letter a.r. (on penalty of forfeiture). All products must be returned in the same conditions of receipt, unused and completely intact, provided with the original packaging. In the absence of one of these conditions, the right of withdrawal lapses. The costs for the return of the products and the risks of transport will be charged to the customer. “BENAHT” , verified the integrity of the returned products, will credit the customer with the sum, by canceling the payment made by PayPal, bank transfer or credit cards (Reference legislation: articles 64/67 of D. Lgs. 206/2005)

5.6. COMPLAINTS AND RETURNS

Complaints must be submitted within seven days of receipt of the goods. A delay in delivery or shipment does not give the Customer the right to refuse the goods or request compensation.

Any return of goods to “BENAHT” must be previously agreed and accepted in writing by the company “BENAHT” . The costs for the return of the products and the risks of transport will be charged to the customer.

If verification of returned products, the existence of a lack of conformity of the products “BENAHT”  is verified, in agreement with the Customer, will replace the products or refund the value. “BENAHT”  reserves the right to charge the Customer any costs incurred for the verification of returned products and for their return, if they are intact and without the lack of conformity declared by the Customer.

5.7. MAJOR FORCE

In any case of force majeure or prolonged strike, the company “BENAHT” can not be held responsible for the delay or failure to deliver and reserves the right to terminate the contract in whole or in part, or to postpone evasion of the order.

5.8. DATA PROCESSING

Personal or business data are collected for the purpose of registering the Customer and activating the procedures for the execution of the order and for the related communications. The data are processed electronically in compliance with the laws in force (Legislative Decree 196/2003); the data will be communicated only to the subjects delegated to the execution of the order and to the delivery of the goods; they will not be disclosed to third parties. At any time the Customer can modify his personal data; You can also request cancellation with a written communication to the email address: info@benaht.it.

Owner and manager of the collection and processing of personal data is Benaht sas - Via Matera km. 1 - 74013 Ginosa (TA) - Italy.

Terms for returning products

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